Privacy policy

1. DETAILS OF THE DATA CONTROLLER

Business name: Inmo Costa Blanca
Address: Plaza la Pau, 4, 03590 Altea (Alicante), España
Telephone: +34 625 943 680
Email for data protection enquiries: info@inmocostablanca.es

1.1. Applicable legislation

Our Privacy Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and, insofar as it does not conflict with that Regulation, with the Spanish legislative framework on personal data protection.

By providing us with your data, you declare that you have read and understood this Privacy Policy and give your unambiguous, express consent to the processing of your personal data for the purposes and on the terms set out here.

The Company may amend this Privacy Policy to reflect changes in legislation, case law or the interpretation of the Spanish Data Protection Agency. These privacy terms may be supplemented by the Legal Notice, Cookie Policy and any General Terms relating to particular products or services where access to them involves specific personal data protection conditions.

1.2. Data Protection Officer

The Company does not have a Data Protection Officer.

2. PURPOSES OF PROCESSING PERSONAL DATA

We process your personal data for the following purposes:

- To provide information about the products and services offered by our company and described on this website, which may involve referring you to professionals in the real estate services sector.

- To arrange the provision of our services through acceptance of the relevant quotation or order and/or the signing of a commercial contract.

- To send you news about our organisation and updates to our catalogue of products and services by email and/or post.

- To manage website users and, where applicable, activate and administer user registration in the restricted area of the website.

- To direct requests for information, suggestions and complaints from interested parties so that they can be managed and resolved.

- To keep you informed, electronically or through mobile devices, of information that may be of interest to you.

- To manage the delivery of the newsletter to users who subscribe to it.

2.1. Retention period

Personal data will be retained only for as long as reasonably necessary to answer questions or resolve problems, make improvements, activate services and meet the requirements of applicable legislation. This means that personal data may be retained for a reasonable period even after the data subject has stopped using the website.

For subscriptions, we will retain your personal data from the time you give consent until you withdraw it or request restriction of processing. In such cases, we will keep the data blocked for the periods required by law.

3. LEGAL BASIS AND DATA COLLECTED

The legal basis for processing your data is the express consent given through a positive, affirmative action (completing the relevant form and ticking the box accepting this policy) when you provide us with your personal data.

3.1. Consent to process your data

The legal basis for processing the personal data of users and/or clients is set out in points (a), (b) and (c) of Article 6(1) of Regulation (EU) 2016/679 of 27 April 2016.

- The user and/or client has given express consent for the purposes described that require processing their data, and within a contractual or pre-contractual relationship to respond to their request for information and/or provide the service.

- The user and/or client has given express consent through a positive, affirmative action (completing the relevant form and ticking the box accepting this policy) when providing their personal data.

3.2. Categories of data

The data collected are identification data, such as first name and surname, telephone number, postal address, company and email address, together with the IP address from which the data collection form is accessed.

4. SECURITY MEASURES

As part of our commitment to the security and confidentiality of your personal data, we inform you that the technical and organisational measures necessary to ensure their security and prevent alteration, loss, unauthorised processing or access have been adopted, taking account of the state of the art, the nature of the stored data and the risks to which they are exposed, in accordance with Article 32 of Regulation (EU) 2016/679.

5. DISCLOSURE OF DATA

No disclosure of data or international transfers are envisaged, except those authorised by tax, commercial and telecommunications legislation, and cases in which a judicial authority requires us to provide them.

6. USER RIGHTS

Any data subject has the right to obtain confirmation as to whether we are processing personal data concerning them. Data subjects have the right to access their personal data and request that inaccurate data be corrected or, where appropriate, deleted, including when the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request restriction of processing; in that case, we will retain the data only for the establishment, exercise or defence of legal claims. On grounds relating to their particular situation, data subjects may object to processing. The controller will stop processing the data unless there are compelling legitimate grounds or they are needed for the establishment, exercise or defence of legal claims.

Under applicable legislation, you have the right to request access to your personal data, rectification or erasure, restriction of processing, to object to processing, to data portability and to withdraw the consent you have given.

6.1. How can I exercise my rights?

To exercise your rights, contact the controller and request the form corresponding to the right you wish to exercise. You may also contact the competent supervisory authority for further information about your rights. The contact details for exercising your rights are telephone +34 625 943 680 and email info@inmocostablanca.es. Please include a copy of a document that enables us to identify you.

7. CONSENT TO ELECTRONIC COMMUNICATIONS

In accordance with Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the relevant box marked “I agree to receive electronic communications”, you give express consent for information about the Company to be sent to your email address, telephone, fax or another electronic medium.